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Communication Skills



Home
  • Home
  • Social work and the human givens
  • Session 1
    • Why Communication Skills?
    • Johari’s Window
    • Lowering Emotional Arousal
    • Rapport Building
    • Enabling Communication
  • Session 2
    • The Importance of Keeping Records
    • Information Gathering, Recall and Recording
    • Giving and Receiving Feedback
    • Some Tips for Effective Recording
    • Recording
    • Learning Points
  • Session 3
    • When It’s Hard To Talk
    • What do Service Users expect of Social Workers?
    • Making Assumptions
    • Diversity and Difference
    • Learning points
  • Session 4
    • Power and Communication
    • Supervision
    • Some Methods of Professional Development and Lear
    • Learning points

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